More than 90% of Americans Know Dental Disease Can Increase Potential Risk for Disease, and Yet nearly 1 out of 2 Have Declined or Delayed Treatment

Dental artificial intelligence connects consciousness and action.Most respondents are more likely to accept dentist’s advice after being verified by AI

Nine out of 10 Americans suffer from dental disease, but it is the most treatable of all potential health problems.Data and clinical experience show dental artificial intelligence can help bridge awareness and action, reduce the need for complex and invasive treatments, and avoid long-term health problems

Boston, December 11, 2023–(BUSINESS WIRE)–VideaHealth, a leading dental artificial intelligence software company, today announced the results of a new study that found more than 90% (94%) of consumers surveyed believe that untreated dental problems Tooth decay and unhealthy gums, for example, directly impact overall physical health and disease risk, suggesting that public health campaigns aimed at raising awareness of the long-term impact of oral disease on overall health are working.

However, there is a huge disconnect between awareness and action. Despite repeated recent warnings from the World Health Organization, Centers for Disease Control and Prevention, American Heart Association, American Stroke Association and many other organizations, a majority of Americans surveyed (81%) are skeptical or hesitant about receiving dental advice. In fact, nearly a third (31%) of people will not fully receive dental treatment until the pain is severe enough to be unmanageable or the problem is ignored entirely.

While it's hard to imagine someone refusing treatment for everything from broken ankles to heart disease, that's exactly what Americans do when it comes to oral health. Top reasons for questioning or hesitating about taking recommended treatment include cost (53%), fear or pain (28%), and because the problem doesn't seem too painful or problematic (18%).

Receiving early dental treatment can save a lot of money and time, as well as avoid more complex and invasive treatments and long-term health problems.

Dental AI drives consumers to take action

An early study shows that most consumers are uneasy about artificial intelligence in health care. However, data shows that people are more interested in and comfortable with artificial intelligence in dentistry. Nearly half of respondents would be open to using dental artificial intelligence if it could help detect problems early or reduce the need for more invasive treatments in the future.

When told that artificial intelligence can see through dental X-rays things that dentists can't detect with the naked eye, six in 10 (59%) people said they would be more likely to accept their dentist's advice, with a higher percentage among infants Almost seven in 10 baby boomers (65%). Consistency across geography, education and gender shows broad consensus among consumers.

Reasons for receiving AI dental diagnostic confirmation include:

  • Knowing this will help reduce invasive treatments (44%);

    • Generation Z (34%), Millennials (46%), Generation X (40%), Baby Boomers (50%)

  • Save money (37%);

    • Generation Z (41%), Millennials (42%), Generation X (32%), Baby Boomers (34%)

  • It may not incorrectly overdiagnose (32%); and

    • Generation Z (35%), Millennials (35%), Generation X (30%), Baby Boomers (29%)

  • It can help prevent systemic disease (31%)

    • Generation Z (30%), Millennials (36%), Generation X (31%), Baby Boomers (25%)

“Artificial intelligence in dentistry is a game changer. The positive impact of dental artificial intelligence on patient behavior can have a meaningful impact on health, thereby reducing costs.” Florian Hillen, CEO, VideaHealth

Supplementary data:
In some cases, when small cavities are caught early, a $20 to $50 fluoride treatment may be all that's needed. In comparison, delayed treatment may create larger cavities and require more invasive dental treatments such as fillings, crowns, or root canals, which can cost anywhere from $200 to nearly $2,000.

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This consumer survey was conducted online by Directions Research, independently recognized as one of the nation's leading insights companies for business decisions. The survey was conducted October 12-16, 2023 among a population-balanced, nationally representative sample of 1,047 U.S. adults ages 18 and older.

About Vidi Health
VideaHealth brings artificial intelligence to the dental chair to help dental clinicians deliver better care, build patient relationships and improve financial performance. Healthcare providers from the largest dental chains in the country to smaller independent practices use VideaHealth to identify and treat the most important dental conditions, helping thousands of dentists analyze millions of patients each year. VideaHealth is backed by leading venture capital firms Spark Capital, Zetta Venture Partners and Pillar VC and is headquartered in Boston. For more information, please visit

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Aimee Bowen, Métis Communications

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